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Conversations with the Women's Centre staff

The need for a safe space

When staff arrive at The Women’s Centre one morning they find a woman and three young children waiting for the centre to open. They are in an old car which is piled with luggage.  Jane states that she has driven through the night to get away from her violent male partner. She has no food, no money and her car is almost out of petrol. Jane has left the violent partner in Rockhampton some days ago and has been staying with friends in Mt Isa. Last night she was asked to leave this house due to on-going conflict between her children and her friend’s children, arguments about money and overcrowding.

 

A counsellor works with and supports Jane and finds that she is unable to access the local women’s shelter as she is not at risk of immediate violence in Townsville; she is unable to access any shelters for homeless women and their children because she is escaping domestic violence and they are not equipped to manage this issue, nor are these shelters adequately secure.

Jane speaks with dvconnect, a statewide domestic violence support line. dvconnect is unable to assist because Jane stayed with friends for 8 nights before arriving at The Women’s Centre and is now assessed as "homeless", because she is no longer in imminent danger of violence.  Jane and her children are provided with food, a shower, and activities for the children, crisis support, counselling, and advocacy while she waits in the drop in space for a successful referral solution to her immediate needs. The crisis counsellor continues to work with Jane throughout the day, in addition to providing counselling, assessment, support, advocacy, referral, emergency relief, and safety planning to an average of 10 other women from diverse backgrounds who access the crisis response service that day.

 

These women (and their children) present with a range of issues including homelessness and risk of homelessness, escaping domestic and family violence, mental health issues, acute sexual assault, financial hardship, acute suicidality, grief and loss, pregnancy options counselling, child protection concerns and drug and alcohol issues. The counsellor may need to call an ambulance, or the Acute Care Team for serious mental health concerns.

 

The women may have self referred or been referred by family and friends who know about the centre, or by agencies such as Centrelink, Townsville Hospital, Queensland Police Service, Child Safety Services, Queensland Corrective Services including Probation and Parole, school counsellors, doctors, and many others.

 

The centre is an important resource for Aboriginal and Torres Strait Islander women and their children who make up 28% of our drop in clients: the centre and garden are safe welcoming spaces offering a culturally sensitive experience which may be very different from accessing some mainstream organisations.

 

Our current funding arrangement with the Department of Communities has relegated the crisis counselling and drop in services to an "unfunded" status. If these services cease to exist, women like Jane would be unable to wait at the centre while attempts are made to meet her needs. There is no other organisation which offers a similar service for women. The centre’s capacity to provide this service would be eradicated. Studies have demonstrated that women are unlikely to access drop in centres where the majority of clients are men, as they do not feel safe and secure.

 

A women only space is fundamental to the provision of a safe, accessible service for women who are marginalised and likely to have experienced violence and abuse in their lives.

The positive aspects of working with women and children who face homelessness 
The challenging aspects of working with women and children who face homelessness

It is extremely rewarding when you are able to support women and children who have faced a number of challenges to secure long-term, affordable housing. A place they can call home and feel safe and secure.

 

It is rewarding to be part of a diverse team of women and programs facilitating a holistic, flexible, creative and streamlined approach to the complex needs of women and their children who are homeless or at risk of homelessness. Also, workers are conscious of barriers (including attitudinal barriers) women may encounter in other services, and work to keep these to a minimum at the centre.

 

The Women's Centre is a resource to advocate for women’s rights, as housing is a human right.

 

A lack of funding, resources and access to affordable housing are the biggest challenges within our sector. It is extremely difficult to secure affordable and sustainable housing, when housing is so expensive, especially when an individual is on a limited income. A lack of understanding about homelessness is also another challenge, as society often perceives homelessness as the stereotypical ‘homeless man in the park’. Homelessness has so many different facets and affects a wide array of individuals – especially women and children experiencing domestic violence. Part of our role as homelessness workers is to challenge these stereotypes and educate the community.

 

The intractable and systemic barriers that exist eg poverty, violence, unemployment, housing wait lists, discrimination, etc. are challenging.

 

How to prevent homelessness

Striving for equality- living in a society in which all people have access to affordable shelter, equal incomes between the genders

 

The Eradication of all forms of violence against women and children

 

Changing the rights of women who have experienced violence in their home to have the right to remain in the home and feel safe. Harsher penalties for perpetrators who breach orders to stay away from residences or contact women and jeopardise them feeling safe.

 

Affordable child care for working mothers

 

The deconstruction and elimination of gender stereotyped employment

 

People's wellbeing needs to be valued highly

 

 

The whole picture: A reflection

Working in this sector is challenging on many different levels but what I struggle with the most is the idea of job satisfaction. It doesn’t seem right to focus on ‘job satisfaction’ when the very work we do is the direct result of women experiencing oppression, discrimination and violence. However, for reasons of sanity there has to be a way of persevering in what often feels like a fog of hopelessness.

 

I find an effective way for me to navigate my way through this is to hold onto hope. Hope can simply be about persevering with actions that feel right. We may not succeed in changing things, but we can choose to act from the clarity that what we are doing in any given moment is ‘right action’ and I find my thoughts are anchored to the idea that my work is driven by the thought that, “I couldn’t not do it.”

 

I have had to learn that I cannot always expect positive results and happy endings. Sometimes work can feel almost worthless which can be a difficult burden to carry inside one’s self. But when I concentrate not on the results but on the value and the rightness and the truth of the work itself I am able to disentangle myself from expectation and struggle. I try to focus on what right action feels like and the clarity and energy they can bring to my sense of self.

 

Yet it can be incredibly challenging to hold onto hope when rage burns ever so close to the surface. Rage which is all too familiar and is driven by the terrible injustices we bear witness to every day; injustices which are responsible for the continued suffering of women. However, I do not want my activities to be driven by these powerful and destructive emotions as they have a habit of then seeping into everything else that I say and do. So I focus on acting rightly and holding onto hope.

 

The Dalai Lama once said “Do not despair,” your work will bear fruit in 700 years or so.” I’m hoping that women will not have to wait that long for gender equality and a world without violence.

 

The energy of my perseverance is trickle fed by my position of holding onto hope and not measuring my success and my work by the signs of immediate success and results. I try and find ways to find a space for the reality that our work may not bear fruit immediately but perhaps in another time and space.

 

One of the most challenging aspects of working in the sector is the continual stereotyping of the‘face’ of homelessness. Mainstream media outlets, both print and TV, continue to represent those experiencing homelessness typically as men with substance misuse issues or couch surfing youth. Yet, the Australian Institute of Health & Welfare, Specialist Homelessness Services Collection quarterly results consistently show that the largest group in Australia who experience homelessness are women and children escaping domestic and family violence. Homelessness is a breach of a person’s human rights, no matter who they are; however violence against women is a significant issue which remains silenced when homelessness is reported in the Australian media.

 

It often feels like the focus in Australia is on ‘houselessness’ rather than ‘homelessness’. A house typically has four walls, a kitchen, bathroom, bedroom and is a place to keep your personal belongings. A home on the other hand is much more than this. It is a safe place where people can feel comfort and security in a relaxed environment which empowers them to fulfil their life goals, be connected to family and community and experience holistic wellbeing. By my definition women and children can have an adequate roof over their heads but still be homeless because violence disrupts and violates the sense of physical and emotional safety and belonging that is associated with the home.

 

National and State policy and program responses to violence, poverty and homelessness desperately need to be synchronised if Australia is ever going to meet its goal of halving homelessness by 2020. Government investment in housing infrastructure is to be applauded however we also need to make houses into homes by ensuring they are safe for the women and children who live in them.

 

Violence against women is a human rights violation that devastates the lives of women and children and places them at risk of poverty and homelessness.

 

What we need is direct government investment and action on implementing the full recommendations of Time for Action: The National Council’s Plan for Australia to Reduce Violence against Women and their Children. The Australian Government is signatory to International Human Rights Instruments such as the Convention on the Elimination of All Forms of Discrimination Against Women (CEDAW) and the Declaration on the Elimination of All Forms of Violence Against Women (DEVAW) and are yet to be fully implemented in our country. Nothing less than full implementation is what is required.

 

I would also like to see the continued building of a robust culture of human rights education and the further development of a shared vocabulary that finds expression, not only in rules and institutions, but in values, relationships and processes. I want a culture of human rights to exist where rights are embedded – owned, understood and realised – in everyday life. This requires legislative, institutional and organisational change and vigilance as well as attitudinal and behavioural change. A human rights discourse is, by nature, a discourse of hope. It concentrates not only on what is wrong but also articulates a vision of what is right, of where Australia along with the rest of the global community can be heading. I would like the vision of human rights, of women’s rights, to become a reality.

 

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